Comments on: Using Twitter For Customer Service? Absolutely! http://www.searchrank.com/blog/2009/08/using-twitter-for-customer-service.html Featuring news, opinion and commentary related to the industry of search engines and marketing. Wed, 10 Mar 2010 17:10:25 +0000 http://wordpress.org/?v=abc hourly 1 By: Dina http://www.searchrank.com/blog/2009/08/using-twitter-for-customer-service.html/comment-page-1#comment-3053 Dina Mon, 01 Feb 2010 18:44:30 +0000 http://www.searchrank.com/blog/?p=3260#comment-3053 I am glad there are companies that are quickly learning how to use new technologies to provide better service to their customers. I am glad there are companies that are quickly learning how to use new technologies to provide better service to their customers.

]]> By: Hindi Radio http://www.searchrank.com/blog/2009/08/using-twitter-for-customer-service.html/comment-page-1#comment-3048 Hindi Radio Wed, 27 Jan 2010 12:57:42 +0000 http://www.searchrank.com/blog/?p=3260#comment-3048 True. This is great idea and can make process very transparent as other people can also see the tweets or review regarding your service and support! True. This is great idea and can make process very transparent as other people can also see the tweets or review regarding your service and support!

]]> By: filesdirectmm http://www.searchrank.com/blog/2009/08/using-twitter-for-customer-service.html/comment-page-1#comment-3033 filesdirectmm Tue, 19 Jan 2010 18:11:16 +0000 http://www.searchrank.com/blog/?p=3260#comment-3033 I think this is a great idea. Not only are people using Twitter to find out news, but they are able to get quick responses. I feel like this is something I would want to implement for my site. I think this is a great idea. Not only are people using Twitter to find out news, but they are able to get quick responses. I feel like this is something I would want to implement for my site.

]]> By: rrod fix http://www.searchrank.com/blog/2009/08/using-twitter-for-customer-service.html/comment-page-1#comment-3024 rrod fix Thu, 07 Jan 2010 14:32:19 +0000 http://www.searchrank.com/blog/?p=3260#comment-3024 I've only just got into Twitter so I didn't know it was being used for this! Maybe I should tweet about how much my cable provider sucks and maybe they'll get someone to fix it for me so I don't have to wait on hold for another hour! Innovative use of social media for sure! I’ve only just got into Twitter so I didn’t know it was being used for this!

Maybe I should tweet about how much my cable provider sucks and maybe they’ll get someone to fix it for me so I don’t have to wait on hold for another hour!

Innovative use of social media for sure!

]]> By: hostgator coupon http://www.searchrank.com/blog/2009/08/using-twitter-for-customer-service.html/comment-page-1#comment-2999 hostgator coupon Tue, 01 Dec 2009 17:30:51 +0000 http://www.searchrank.com/blog/?p=3260#comment-2999 A great example of Twitter customer service from a truly top class hosting company. The company I work for in my 9-5 has just employed 3 people for the sole purpose of being our "Twitter Customer Service Department". They monitor Twitter for people having a bad experience and offer to help out and expedite the problem solving! Really clever and keeps our customers happy too! A great example of Twitter customer service from a truly top class hosting company.

The company I work for in my 9-5 has just employed 3 people for the sole purpose of being our “Twitter Customer Service Department”. They monitor Twitter for people having a bad experience and offer to help out and expedite the problem solving!

Really clever and keeps our customers happy too!

]]> By: hosting unlimited http://www.searchrank.com/blog/2009/08/using-twitter-for-customer-service.html/comment-page-1#comment-2882 hosting unlimited Thu, 22 Oct 2009 10:18:59 +0000 http://www.searchrank.com/blog/?p=3260#comment-2882 Definitely tweeter is a very good tool for customer care. Customer care is one of the most important factors when deciding which service provider to choose, and hostgator makes a difference here. By caring about their customers they keep them glued to the company and grow their reputation. The idea of using tweeter is just great, more companies should follow the example and use tweeter for more than advertising. Definitely tweeter is a very good tool for customer care. Customer care is one of the most important factors when deciding which service provider to choose, and hostgator makes a difference here. By caring about their customers they keep them glued to the company and grow their reputation. The idea of using tweeter is just great, more companies should follow the example and use tweeter for more than advertising.

]]> By: Followbase http://www.searchrank.com/blog/2009/08/using-twitter-for-customer-service.html/comment-page-1#comment-2506 Followbase Wed, 26 Aug 2009 12:30:05 +0000 http://www.searchrank.com/blog/?p=3260#comment-2506 Great example of customer service via Twitter! and great job by HostGator. We provide a real-time customer service & support forum for any company that uses Twitter. Great example of customer service via Twitter! and great job by HostGator. We provide a real-time customer service & support forum for any company that uses Twitter.

]]> By: Anthony http://www.searchrank.com/blog/2009/08/using-twitter-for-customer-service.html/comment-page-1#comment-2358 Anthony Thu, 13 Aug 2009 15:52:35 +0000 http://www.searchrank.com/blog/?p=3260#comment-2358 And that's also why Hostgator is one of my all time favorite hosting companies. And that’s also why Hostgator is one of my all time favorite hosting companies.

]]> By: verygoodservice http://www.searchrank.com/blog/2009/08/using-twitter-for-customer-service.html/comment-page-1#comment-2345 verygoodservice Tue, 11 Aug 2009 22:51:25 +0000 http://www.searchrank.com/blog/?p=3260#comment-2345 A very good example of good customer service on Twitter. Thanks for bringing it to our attention. The team @ verygoodservice.com A very good example of good customer service on Twitter. Thanks for bringing it to our attention.
The team @ verygoodservice.com

]]> By: UPrinting http://www.searchrank.com/blog/2009/08/using-twitter-for-customer-service.html/comment-page-1#comment-2306 UPrinting Sat, 08 Aug 2009 06:55:31 +0000 http://www.searchrank.com/blog/?p=3260#comment-2306 Lots of businesses are utilizing Twitter for customer services, and it is really an effective way to reach out to customers and address issues, queries, and other concerns. Twitter allows for real-time communication between the customers and the businesses, so solutions are quickly implemented. Thanks! Lots of businesses are utilizing Twitter for customer services, and it is really an effective way to reach out to customers and address issues, queries, and other concerns. Twitter allows for real-time communication between the customers and the businesses, so solutions are quickly implemented. Thanks!

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