All Entries Tagged With: "customers"

When Is It Time To Fire Your Customers?

If you are Sprint Nextel, when they become customer service nightmares. While watching the local newscast last night, a story caught my attention about cellular phone provider Sprint “firing” customers for abusing customer service. I followed up with it online and found Fox News covering the story. Apparently they are disconnecting more than 1,000 subscribers for calling their customer service lines too often and making what the company called “unreasonable requests.”