Word of mouth marketing, where consumers tell others how much they like or dislike your products and services, is on the rise. In fact, eMarketer reports that 65 million adults in the U.S. are talking about products and services they encounter. What is significant is that 27 million of them are doing it online via forums, blogs, consumer review sites, social media sites and the like. That trend is only going to increase.
A recent Inc. 500 study reveals what many of us business owners already know and that is that word of mouth advertising is still King. What percentage constitutes kingship? How about 82%. The Word of Mouth Marketing Association extracts additional percentages from the survey.